Never Ever Lie In a Radio Commercial.

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I was taking a brief from a client. I asked my usual question… “why should people come to you?” He thought about it for a moment and then said “There’s 50% off everything.” I asked him “Really?”. He answered “No, but if I say there is, it’ll get people down here and then I can sell to them.”
Aside from the moral corruptness of his attitude, it’s also business suicide. He would cause so much ill feeling that people would stop coming to him, tell their friends not to go, and possibly involve authorities like Trading Standards.

I think it was David Ogilvy who said “Tell the truth, but make it fascinating”.

You don’t have to find a “U S P”… a Unique Selling Proposition… you have to find a CSP.. a compelling selling proposition. It doesn’t have to be unique, but it should be something your competitors are not…

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I Can’t Hear You

I write radio ads.
I turn up the radio when they come on.
I listen to award winning ads.
I listen to the worst ads.
I listen out for colleagues ads.

But the radio listening public don’t “listen” to radio ads.

Have you ever been to a party where there are lots of conversations going on and someone mentions your name? You pick it from dozens of conversations. The brain is amazing at picking up cues that are relevant.

Radio consumers don’t have a desire to hear radio advertising… what they do have are problems. Their gas boiler is not working, their house is cold, they need to replace their car, they have a puncture, their salary ran out four days before pay day. What they will hear and pick out on the radio is an ad that offers a solution to their problem or need. The radio advertising that doesn’t get heard is the advertising that doesn’t offer that. Quite often it’s advertising crammed with information (because that’s what the client wants in their ad). It just becomes a drone.

Advertisers have to remember it’s NOT what they want to say but what the listener needs to hear to respond.

So say something that will make them tune in and take notice.

I’m not listening

30 seconds

I should read that book by that Chinese General.
Apparently the way he avoided losing in battle was pretty much avoiding the battle.
I am worn down by the fight.

It starts like this. I’d write a great ad. Even if it was only great in my own mind. It answered the brief… and the listener (who frankly only tunes to the station to hear MY ads) would love it. The client loves it too. 40 seconds of crafted genius! But. At here’s the big butt (sic). The exec has already booked the airtime as 30 seconds.

Before the brief landed on my desk.
Before the ad was written and agreed.
Before my parents were born.
The ad was already booked as a 30 seconds.

Now what? Can’t you just get the voices to TALK faster? Eerrrr no!
Can you cut it down? Yes! But it wont be THAT potential award winning masterpiece!
It’s what the client can afford. Really? That Merc driving client I can’t talk to because he’s on holiday in Mauritius?

So I rewrite the idea.
I cut it back to 30 seconds.
It’s passable.
But it’s not what it COULD have been.
My life is a little less fulfilled.
My loyal listening fans are not as enriched by my genius (I guess).
The exec and the client are not sure (after 3 broadcasts) if the ad is working.

But I’m on to the next battle.
I’ve written a series of genius 20s! They’re funny, memorable and compelling.

Guess what.

The client has booked 30s

40secons